Privacy Policy
Last Updated: July 1, 2026
G. Mitchell Ltd (trading as Dent Gone) ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website (https://dent-gone.com) or utilize our services.
Summary of Key Points
- Data Controller: We are G. Mitchell Ltd, the Data Controller responsible for your personal information.
- Data Collection: We collect information you provide directly and automatically (like IP addresses).
- Marketing: We only send marketing communications if you have explicitly opted in. You can withdraw this consent at any time.
- Sharing: We share data with third-party service providers only to facilitate business operations.
Information We Collect
Information You Provide
When you register, contact us, or purchase a service, we collect:
- Name, email address, phone number, and mailing address.
- Usernames and communication preferences.
Information Collected Automatically
When you visit our site, we automatically collect:
- Log Data: IP address, browser type, and access times.
- Device Data: Device identifiers to help diagnose technical issues.
- Location Data: General location based on your IP address.
How We Use Your Information
We process your data for the following purposes:
- Service Delivery: To create accounts and provide support.
- Communication: To send service updates or marketing materials (only if you have consented).
- Security: To monitor for malicious activity.
- Analytics: To understand site usage via Google Analytics.
Legal Bases for Processing (GDPR)
We process your data under the following legal bases:
- Contractual Necessity: To fulfill orders and provide requested services.
- Legal Obligation: To comply with tax laws.
- Legitimate Interests: To improve site security, prevent fraud, and optimize user experience.
- Consent: For marketing communications or non-essential cookies where applicable.
Sharing and Transfers
We do not sell your personal data. We may share data with:
- Service Providers: Hosting companies, payment processors (PayPal), and analytics providers (Google Analytics).
- Legal Requirements: If required by law or to protect our legal rights.
Data Retention
We retain your personal data only as long as necessary. Upon account termination, we will delete your data from active servers within 12 months.
Your Privacy Rights
If you are located in the UK or EEA, you have the right to access, correct, or request deletion of your data. To exercise these rights, contact us at privacy@dent-gone.com.
Cookies and Google Analytics
We use cookies and Google Analytics to track and analyze site usage. We may share your information with Google Analytics for advertising features such as Remarketing and Demographics & Interests Reporting.
- To opt-out of Google Analytics across all sites, visit: https://tools.google.com/dlpage/gaoptout
- You can opt out of Google Analytics Advertising Features through Ads Settings or Ad Settings for mobile apps.
- Other opt-out means include: http://optout.networkadvertising.org/ and http://www.networkadvertising.org/mobile-choice.
- For more information on the privacy practices of Google, please visit the Google Privacy & Terms page.
Cookie Consent Banner: When you first visit our site, a cookie consent banner will appear asking for your permission to place non-essential cookies. You can manage these preferences or withdraw consent at any time by adjusting your browser settings.
Contact Us
If you have questions regarding this policy, please contact us:
G. Mitchell Ltd (Dent Gone)22 Victoria Way
Burgess Hill, England RH15 9NF
United Kingdom
Email: privacy@dent-gone.com
Cookie Policy
Last Updated: July 1, 2026
Dent Gone ("we", "us", or "our") is committed to protecting your privacy and ensuring transparency regarding how we handle your data. This Cookie Policy explains how G. Mitchell Ltd (trading as Dent Gone) uses cookies and similar technologies on our website https://dent-gone.com (the "Website").
What are cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They allow the website to recognise your device and remember certain information about your visit, such as language preferences or login status. While cookies often identify your browser rather than you personally, they can become personal data if combined with other information we hold about you.
How do we use cookies?
We utilise various categories of cookies for the purposes outlined below. We distinguish between cookies that are strictly necessary for the operation of our website and those that are non-essential but improve your experience.
- Strictly Necessary Cookies: These cookies are essential for you to browse the Website and use its features, such as accessing secure areas (e.g., booking systems). Without these cookies, services you have asked for cannot be provided. We do not need consent to set these.
- Performance and Analytics Cookies: These cookies collect information about how visitors use our Website, such as which pages are visited most often. This data is aggregated and anonymous, helping us understand how effective our website is and improving its performance. The data gathered for analytics is governed by Google's privacy policy: Google Privacy Policy.
- Functionality Cookies: These allow our Website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. They may also be used to provide services you have requested, such as watching a video.
- Marketing and Targeting Cookies: These cookies are used to deliver advertisements that are relevant to your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of our marketing campaigns. They are usually placed by advertising networks with the website operator’s permission.
Third-Party Cookies
In some special cases, we also use cookies provided by trusted third parties. The following section details which third-party cookies you might encounter through this Website:
- Google Analytics: We use Google Analytics to help us understand how you use the site and how effective our marketing campaigns are. You can find out more about how Google uses your personal information at: Google Policy. You can also opt-out of Google Analytics: Opt-out.
Consent and Your Rights
When you first visit our Website, we will display a cookie banner asking for your consent to set non-essential cookies.
- You have the right to decide whether to accept or reject non-essential cookies. You can exercise your rights at any time by using the "Modify Cookie Preferences" link available in the footer of our website.
- If you choose to reject non-essential cookies, the Website will still function fully, though some features (such as personalised content or analytics usage) may not be available.
- You are free to withdraw your consent at any time without withdrawing your consent for the processing of your data.
- We will keep a log of your consent choices for five years to comply with the legal statute of limitations for privacy complaints.
- We will ask you to confirm your consent at least every 12 months when you visit this site.
Managing Cookies via Browser Settings
If you prefer to control or delete cookies themselves, you can do so through your web browser settings. Most browsers allow you to:
- See what cookies are stored and delete them individually.
- Block third-party cookies.
- Block cookies from specific sites (e.g., social media platforms).
- Allow you to be notified when a website wants to set a cookie.
Please note that if you block or delete cookies used by our Website, some functionality may become unavailable, and you may need to manually reset some preferences every time you visit the site.
Contact Us
If you have any questions about our use of cookies or other technologies, please email us at:
Email: privacy@dent-gone.com
Post:
G. Mitchell Ltd
22 Victoria Way
Burgess Hill, RH15 9NF
United Kingdom